Shipping & Delivery Policy

Last Updated: 20-06-2026

At germanhomeopathic.in, all products are 100% digital and delivered electronically. There is no physical shipping involved.

1. Delivery Method — Instant Digital Delivery

After successful payment, your purchased digital education materials will be delivered instantly via two channels:

  • Email Delivery — PDF files and download links sent directly to your registered email address within 60 seconds of payment confirmation
  • WhatsApp Delivery — Files also sent to your registered WhatsApp number for easy mobile access. Files remain permanently saved in your chat.

2. What's Included in Delivery

  • Downloadable PDF files (wellness protocols, reference guides, therapeutic exercise materials)
  • Download links valid for 30 days from date of purchase
  • Lifetime access to purchased content unless stated otherwise on the product page

3. Delivery Timeline

Delivery Channel Timeline
Email Within 60 seconds of payment
WhatsApp Within 60 seconds of payment

No manual processing required — delivery is fully automated after payment confirmation.

4. If You Don't Receive Your Product

Please follow these steps:

  • Check Spam/Junk Folder — Emails are sometimes filtered automatically
  • Check WhatsApp — File may have been delivered there successfully
  • Wait 10–15 Minutes — Rare delays may occur due to payment gateway processing
  • Still not received? — Email us at piagem25@gmail.com with your order number and we'll resend immediately

5. Important Notes

  • Accuracy: Double-check your email and WhatsApp number before placing an order. We are not responsible for non-delivery due to incorrect contact details.
  • Technical Issues: If any files are corrupted or links are broken, we will replace or resend within 24 hours at no extra charge.
  • No Physical Shipping: No shipping address is required. No physical item will be delivered under any circumstance.
  • No Subscriptions: All purchases are one-time payments. We do not offer recurring billing or subscription plans.

📬 Contact Us

For any delivery issues or queries:

Email: piagem25@gmail.com

Phone: +91 90999 35973