Refund Policy

At germanhomeopathic.in, we are committed to delivering high-quality digital wellness and fitness education materials. Due to the instant-access nature of our digital products, refunds are offered only under specific conditions outlined below.

1. Refund Eligibility

We offer refunds only if:

• The product is defective (e.g., broken download links, corrupted or unreadable PDF files)
• The product delivered is not as described on the sales or product page
• You have not downloaded or accessed the digital files after purchase

Refunds will NOT be provided for:

• Products that have already been accessed, downloaded, or delivered via email or WhatsApp
• Change of mind, accidental purchase, or lack of technical know-how to access the files
• Products purchased during promotional sales, discount offers, or marked as "Final Sale"

2. How to Request a Refund

Contact Support: Email us at piagem25@gmail.com within 7 days of purchase. Please include:

• Your order number or payment reference
• A clear explanation of the issue
• Relevant screenshots (if applicable)

Resolution First: We will first attempt to resolve the issue by resending files or granting fresh access before processing any refund.

Processing Time: Approved refunds will be processed within 5–7 business days via your original payment method.

3. Non-Refundable Products

The following are strictly non-refundable:

• Digital reference guides and wellness protocol PDFs (once accessed or downloaded)
• Therapeutic exercise and body care PDF materials
• Bundled offers and discounted packages

4. Chargebacks

Initiating an unauthorized chargeback without first contacting our support team will result in permanent suspension of access and may lead to legal action.

Please contact us first at piagem25@gmail.com — we are committed to resolving all issues fairly.

5. Policy Updates

Any updates to this refund policy will be posted on this page with a revised "Last Updated" date.